Frequently Asked Questions
Here, we’ve compiled a list of frequently asked questions to help you understand our services better and make your experience with us as smooth and enjoyable as possible. From inquiries about our different transportation options to details about booking and service policies, we cover a range of topics to provide you with comprehensive answers.
If you have a question that isn’t listed here, please don’t hesitate to Contact Us directly for personalized assistance.
Booking a transfer with us is easy and convenient. You can book online through our website, via email, or by phone. Simply provide your travel details, choose your preferred vehicle, and we will confirm your booking promptly.
Our fleet includes a range of luxury vehicles to suit different needs and preferences. This includes the elegant Mercedes E Class, the luxurious Mercedes S Class, the spacious Mercedes V Class, and the versatile Volkswagen Caravelle. Each vehicle is well-maintained for your comfort and safety.
Absolutely! Our Mercedes V Class and Volkswagen Caravelle are perfect for group transfers, offering ample space and comfort for larger parties.
Yes, our drivers are highly experienced and have extensive knowledge of Paris. They are committed to providing you with a safe, efficient, and pleasant journey.
Yes, we provide child safety seats upon request. Please inform us at the time of booking if you require a child seat.
We recommend booking your transfer as soon as your travel plans are confirmed to ensure vehicle availability, especially during peak seasons or special events.
We have a flexible cancellation policy. You can cancel free of charge up to 24 hours before your scheduled transfer. Cancellations made within 24 hours of the transfer may incur a fee.
Yes, we offer bespoke services for corporate clients, including business event transfers, executive airport transfers, and at-your-disposal services for meetings and conferences.
Yes, in addition to serving all areas within Paris, we also provide services to destinations outside the city. Please contact us with your specific requirements, and we will be happy to assist you.